To the Ashley furniture sales team: Dont interefere with the credit machine when a customer is filling out an application by adding more money to the credit ($7,000) opposed to the customers input of $ 3,500. “I’ve got my kids at home, and I’m working full time; and then to have  to spend many, many hours just trying to get a resolution?” Padar said. Ashley Furniture is humbled to be able to donate these mattresses to a number of organizations that are working to help get those individuals and families the proper assistance,” said Todd Wanek, President and CEO, Ashley Furniture Industries, Inc. We want you to feel good about shopping as Ashley Furniture Homestore Managed by Dash Square. 34 Ashley Furniture Homestore Customer Service Representative jobs. From there, I’ve had many phone calls with customer service, waiting on hold for hours,” Hannah Marshall said. Then you will call to make another appointment for delivery. Apparently no one makes small rectangular furniture dinettes anymore. Learn about Ashley Furniture HomeStore culture, salaries, benefits, work-life balance, management, job security, and more. The look and value are Awesome. The sales associate Victoria Ward was outstanding. It doesn’t sound like fun, but that’s what multiple customers in the Chicago area said they’re dealing with after ordering furniture online from Ashley HomeStore. They told me my furniture was on backorder. The company is owned by father and son team Ron and Todd Wanek. Ashley Furniture Industries, Inc. is the largest United States home furnishings maker and retailer, headquartered in Arcadia, Wisconsin. It is also the 88th largest privately owned U.S. company. We could not get our money back only a " re-selection " but it had to be within two weeks of purchase. The customer service at this location is absolutely shameful. Ashley Furniture has horrible customer service! They may just need to send a new headboard. ... Our community is ready to answer. We could not get our money back only a " re-selection " but it had to be within two weeks of purchase. The overall rating of … Now, it is January 6 and 23. I want to buy so many things off their walls and put them into my home. “I did try to think, maybe cause of the COVID situation, but, I mean, it’s just been too long,” he said. Ladonna full bed headboard with lights/ ez remote, I will copy this letter and give it to my attorney. They said they... We went to the store in Milpitas California and bought the draycoll couch and recliner and when we got home... Advertisement about Ashley Home Store caring is not entirely accurate. 25 reviews of Ashley HomeStore "DO NOT BUY HERE!! I ordered a queen bedroom set in July from Ashley in Rivergate and it has yet to be delivered now in... Hello we purchased a couch and love seat August 30th 2020. Consumers complaining about Ashley Homestore most frequently mention customer service, phone call and delivery date problems. 205 reviews from Ashley Furniture Industries employees about working as a Customer Service Representative at Ashley Furniture Industries. Again, our delivery date promised was December 17. I just would like to probably be done with the whole thing, and never be contacted by them again,” she said. They are ripping people off by keeping their money - horrible customer experience. 5 327. cancelled order, said will take 2-4 WEEKS for refund!! ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Ashley HomeStore Customer Service. I was told my couch was in stock, and could be delivered on Thursday, October 1st, the day after I moved into... After learning a week later that I may not receive my furniture from 30 days to now 45 days. Ashley Furniture is humbled to be able to donate these mattresses to a number of organizations that are working to help get those individuals and families the proper assistance,” said Todd Wanek, President and CEO, Ashley Furniture Industries, Inc.