I purchased the Samsung chromebook model number: XE521QAB in December of 2018. If she was able to break the hinge mount inside the machine without external damage, that seems like a pretty weak design. Parents will love the durability and creative kids will love that it comes with a stylus. Samsung NP530U3C - Repairing a broken hinges [4K] - YouTube There's no indication of prior physical damage. That doesn't look like a manufacturer failure based upon the hinge in the image. Remove the three 30 mm screws using the JIS J000 screw bit from the black CONAN >PC+ABS< # 1-1 plate. However, after approximately only a year and half of use, has begun to literally fall apart. It takes only a couple minutes. Chromebook users: please connect the multi-port adapter to your Chromebook power adapter for full functionality. On the right top corner, locate the black and gold wire. Chromebook All Models Repairs. HP Chromebook x360 14c: a higher-end 14-inch Chromebook without a high price: the HP 2-in-1 with a 360 degree hinge, a 10th generation Intel processor: listed at … I liked the laptop other than the hinge so I bought another with a new hinge design and a basic square trade policy. Reply, Just replaced these hinges on my computer … was only a bit confused with the stopper in the hinge but otherwise this guide was extremely helpful. With the flat precision tweezers, untangle the white wires from the CONAN >PC+ABS< # 1-1. Where's a link to the Best Buy review? This Plastic Hinge Cover for Samsung Chromebook XE303 was a Samsung part and went on easily. In my case, the failure happened pretty much the same as cited in the BB review and comments: Lifted the lid, the hinge stayed put and destroyed the glass. Chromebook Pro Price, Release Date, Specs, Features, Preorder: After the failure of Note 7, Samsung is looking forward. Price Match Guarantee. How did you remove/unloop the cables in the hinges? Press J to jump to the feed. The exterior of the machine looks like brand new, save for the hinge that's done an Alien chest-burster impression. From cracked screens to keyboards to batteries and most stuff in between. Turns out they won't honor it. Make sure that the power outlet is working. ... My wife had the same issue with her Samsung Chromebook. ", So, I called Samsung. Yeah, we see lots of those, probably 7 of 10 units that come through here did exactly that. Locate the two white wires and one black wire. Maybe, I don't know. Performance. If you're having frequently WiFi issues, it's either a firmware issue, your Samsung's WiFi card is going bad, or your router is having an issue. The Samsung Chromebook 4+ is a perfect example of this. Reply. At CES 2020, Samsung has unveiled a new device that will take over as the new premium Chrome OS device. Disconnect the wire by grasping the black portion with the precision tweezers, and then pulling away from the Chromebook Pro. Samsung … Have evidence of a known issue beyond a couple of online reviews? Hey! Choose a size and copy the code below to embed this guide as a small widget on your site / forum. Once the stopper was removed from the one hinge, I could pull the cables out, and push them into new hinges. Find low everyday prices and buy online for delivery or in-store pick-up. I called up Acer for their 1 year warranty. Acer Spin 11. Priced at around Rs 71,000, Samsung has announced the new Galaxy Chromebook … Have advice? © 2020 iFixit — Licensed under Creative Commons — Privacy — The item name is: OEM Samsung Chromebook Plus XE513C24, Pro XE510C24 Metal Hinge Set. While the broken hinge cover did not affect its functionality, we wanted to restore our Samsung Chromebook to a complete-only laptop. Did she cause the issue by dropping it, cracking the hinge mount before it became critical? She reports that the only indication of a problem was some funny colors (strain on the glass) in the hours before the incident. Discussions related to Chromebooks and everything else Chrome OS. If your Chromebook still isn't charging: Check if the charger or adapter cables are completely plugged in, both to your Chromebook and the wall. While the MacBook Air has the screen hinge on the back, the Samsung ChromeBook brings the hinge in slightly giving the machine a small hump on the back. do they just come right off? I wasn’t easy, but I found a site that sold the hinge (Global Direct web site, OEM Samsung Chromebook Plus XE513C24, Pro XE510C24 Metal Hinge Set). A new Chromebook is cheaper than getting £50,000 siphoned from your bank account. Pic in link: https://imgur.com/j9gB0bi. From the image and without any further media to inspect, definitely appears to be failure by incompetence. Lenovo, HP, Dell, Acer and more. Chromebook updates. To reassemble your device, follow these instructions in reverse order. So, heres what I found: When it starts acting up, flex the chassis a bit at the hinge-side edge of the base unit above the keyboard, and the wonkiness stops. One question: where can I buy the actual replacement hinge? I have had one for a month so far an all is good. That doesn't look like a manufacturer failure based upon the hinge in the image. Great guide! Four months later the right hinge failed again. Terms — Sometimes its pressing up on the bottom rear corners that fixes it, sometimes pushing down an … This component can be used to replace the damaged Hinge Cover on your Samsung XE303C12. Accessibility, Sam Houston State, Team S15-G1, Blackburne Fall 2018. Remove the two 30 mm screws from hinge plates LP1 and RP1 using the JIS J000 screw bit. OEM Samsung Chromebook Plus V2, Chromebook 4, 4+ Battery [GH43-04691A] $64.99 OEM Samsung Chromebook Plus V2 XE521QAB Motherboard [4GB/32GB] [BA92-18806B] The Samsung Galaxy Chromebook is now available to buy -- but the $999 price tag for its one-of-a-kind configuration may cause an internal struggle between want and need. Took about 30 min to do …, christophermdiaz - As my kiddo opened her Samsung Plus V2 (XE521QAB-K0) on Saturday, the hinge ripped out of the plastic frame near the screen. Guy - Unplug your charger from the wall and your Chromebook. OEM Samsung Chromebook XE303C12 Rear Hinge Cover [BA75-04212A] $16.99 OEM Reclaimed Samsung Chromebook 2 XE503C32 LCD Cover [A-Side] - Black [BA98-00259A] Hard reset is needed. I had one which the hinge failed after four months. Samsung reserves the right to modify pricing and modify or cancel promotions at any time, without prior notice. … This past weekend I went to open the chromebook and the right side hinge popped right out of the screen. The Samsung Chromebook Plus V2 (LTE) is priced at US $599.99 and the key features are a 360-degree hinge, an energy-efficient processor, great screen size for a Chromebook … We stock many parts for some of the most common models but, because of the huge variety of Chromebooks, we don't stock parts for all models. Plug your charger back in to your Chromebook, then the wall. This was bought for my son as a first computer. My wife had the same issue with her Samsung Chromebook. jso92 Member Posts: 1. Samsung Galaxy Chromebook review The Samsung Galaxy Chromebook is a gorgeous 2-in-1 laptop that needs longer battery life By Henry T. Casey 15 April 2020 ⊕ 0% APR for 24, 36 and 48 Months with Equal Payments: Available on purchases of select products charged to a Samsung Financing account. Make sure to call them and emphasize how many other people have experienced the same issue. I didn't link directly to the review because I wasn't sure that such a deep link would work correctly. From the image and without any further media to inspect, definitely appears to be failure by incompetence. Remove the two 30 mm screws from hinge plates LP1 and RP1 using the JIS J000 screw bit. The Galaxy Chromebook has a few standout features, but the most notable is what Samsung and Google are referring to as “craftsmanship.” At … Slide the plastic opening tool in a corner at a steep angle, and lift up to remove the outer case. Read honest and unbiased product reviews from our users. Charge the device for at least 30 minutes. We broke the hinge cover on our Samsung Chromebook (XE303). January 5 We fix most Chromebook models. Contact us for specific details. One side had a stopper holding the cable in place that I had to pull out, but the other had nothing holding the cable (that was the broken hinge on my chromebook, so maybe it had a stopper that had fallen out at one point). The beautiful Chromebook Pro comes with a 12.3-inch QHD touchscreen, a 360-degree hinge and a built-in stylus, which is a first on a Chromebook. Remove the three 30 mm screws from hinge plate R1 and L1 using the JIS J000 screw bit. C720 hinge failure. Locate hinge plates LP1 and RP1 on the top left and right corners of the Chromebook. Once all the screws are removed from the CONAN >PC+ABS< # 1-1 plate, remove the wire attached to underside and lift the plate to remove. Asus 14 C403NA Chromebook Hinge Set - 13NX01P1M01021, 13NX01P1M02021. Use the guide below to help you replace the hinge for the Samsung Chromebook Pro. If it was slow to use, the added trade-offs of a poor screen and cheap build quality would combine to … The carnage looks exactly like this image I found in a Best Buy review. Tested, fully functional, and ready to replace your defective part. Samsung Chromebook Pro Hinge Replacement Opened it up and saw that it was indeed the hinge that was broken. I have never dropped my chromebook and besides normal-light wear and tear, the chromebook is in superb condition. Samsung web chat directed me to their repair partner. The chromebook is less than a year old, I called Samsung and spoke to a representative and he seemed to be in denial about the issue. Hello, I am having an issue with my M6-1035DX notebook, where the right hinge for the screen has seemingly popped out. Remove the eight 30 mm screws from the edges of the case with the JIS J000 screw bit. Place the plastic opening tool at an angle in the gap between the hinge and Chromebook screen and lift up. Our Samsung Chromebook looks as good as new. ⊕ 0% APR for 24, 36, 40 or 48 Months with Equal Payments: Available on purchases of select products charged to a Samsung Financing account. Disconnect the black wire on the R1 plate connected to the screen using the precision tweezers. January 2016 in Chromebooks. As always, … Shop Samsung Plus V2 2-in-1 12.2" Touch-Screen Chromebook Intel Core M3 4GB Memory 128GB eMMC Flash Memory Stealth Silver at Best Buy. Find helpful customer reviews and review ratings for Samsung XE521QAB-K01US Chromebook Plus Intel Celeron 3965Y 4GB LPDDR3 32GB eMMC 1-Year Standard at Amazon.com. Lift the bar that is locking the wire in using the precision tweezers. Andrew Cullum - The CSR took a hard line: "If the screen is cracked, that's physical damage, you'll have to pay.". January 18 Locate hinge plates LP1 and RP1 on the top left and right corners of the Chromebook. Call Samsung, get an RMA, it'll be covered. Press question mark to learn the rest of the keyboard shortcuts. Lift the hinge to remove from the Samsung Chromebook Pro. I've serviced computers for almost 20 years. Completely open the Chromebook and gently separate both halves. She opened it during regular use, and the right hinge came through the screen. Reply, I was able to find the hinges for mine on the Global Direct Parts web site. The part was on back order and finally came in earlier this week. I spoke with Samsung yesterday, and they set me up with a UPS label to send it for repair—free of charge. This is the Hinge Cover *OEM Pull* for Samsung Chromebook 11 XE303C12. If I were dealing with this on my Chromebook, I would just back up my files to figure Drive and just do the Powerwash. Even Google’s top-end Pixelbook Chromebooks have a finite update life. The Galaxy Chromebook’s 360-degree hinge lets you flip it around and use it as a tablet in a pinch, or prop it up for watching videos. The cables are just pushed into the side of the hinge. Repair your device with confidence using our Hinge Cover *OEM Pull* for Samsung Chromebook 11 XE303C12. Completely remove the plastic screen lining using the plastic opening tool. I posted yesterday in response to the other thread above. I’ve never found 360-degree modes very useful. Maybe this works? Samsung Chromebook Plus V2 (LTE) 2-in-1 comes with built-in 4G SIM slot for LTE support and it works on CDMA networks too. Fighting Samsung right now about it. There's zero indication of that. This same thing happened to my sister two days ago. Has anybody been down this road before? The phone rep at the partner said "Is it an XE520, XE521 or ? Because the hinge is behind the glass, the hinge took out the glass in the process. New comments cannot be posted and votes cannot be cast. Or starts again if you keep doing it. My 2012 11″ MacBook Air next to the Samsung ChromeBook Series 3. I've serviced computers for almost 20 years. 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