Over the last couple of weeks I noticed that three of them are having an issue with temperature. When I have the heat on, the Ecobee indicates that the "running equipment" is the fan AND heat (even though the heat is not on). There Are Loose Connections or Wiring Problems. Why? ... set at 72 degrees in permanent mode. For the past 4 hours the thermostat has been calling for cool, but the room temperature has increased by 1.8C." 1. AC Overcool- Your air conditioner naturally functions as a dehumidifier during normal operation. If I use the ecobee mobile app or website, I notice that the thermostat (specifically the thermostat) will read 70 and then a few seconds later it will read 65. Solution:. If you notice that your auxiliary heat seems to be coming on too frequently or you get an alert that says “auxiliary heat running too long,” there may be a simple fix that could save you a service call. There are lots of connections within your thermostat. While the average air conditioning cycle lasts around 20 minutes, sometimes your air conditioning system can go through cycles too quickly—an issue known as “short cycling.” Short cycling is a term that means the air conditioner turns on and off in short bursts and does not heat or cool your house properly. In our case, ecobee thermostats require a 24VAC power supply using a ‘C wire’ to ensures constant (24 VAC) power. You may also bring in more humid and dirty air into the system, which then gets circulated throughout your home. Check to make sure the fan is not in the fan “ON” position on your thermostat. is reached, the AC still keeps coming ON & OFF at various times. There are many reasons an HVAC (heating, ventilation, air conditioning) system might stop working. They were all purchased together. This is how your AC unit works. Although in my last home the installation was as easy as swapping some wires from the old system to the new ecobee, my new home wasn't as kind to … 7 Reasons Your Heater Blows Cold Air/AC Blows Hot Air. This provides a continuous and reliable power source, so our customers can be sure their ecobee thermostats will always stay powered on. Therefore, you may end up running your AC even more, to counterbalance the extra heat. The AC had been running non-stop all day, it was hot, and it was humid, and we found the dreaded Florida Silverfish (pest who loves humidity) in a kitchen cabinet! If your thermostat can do this and still has batteries, they will last longer as they only play backup when there is a power blackout. No matter why the safety switch was triggered, you should have your system inspected immediately. Then go to Installation Settings. On my case I had an App running that I did not recognize, but it was a skill from Alexa, after removing the App my thermostats are running without an issue for a solid four weeks!!! Each manual contains the most widespread issues and troubleshooting instructions for them. I thought that the AC only If the IDM is not running, it cannot be removing built up gas inside of your furnace, and therefore, this second safety feature will turn your furnace off before it even ignites. For an air conditioner, the problem might be the safety switch installed in the drain pan activating because of an overflow. Dehumidification features are common on residential systems ever since the introduction of variable speed blower motors. If your Ecobee was recently installed, it’s possible that the … Batteries are only a major problem to thermostats that don’t have a C-Wire or some means to draw power from the mains supply for instance the ecobee PEK. The tables below enlist different technical problems with Ecobee thermostats and provide possible solutions. This will open up the total runtime screen. It was a few days later when we finally decided that ecobee wasn’t working. If this is a consistent problem, it indicates there is a deeper problem with your furnace, and will need to be serviced by an HVAC technician. 4. I tried resetting the Ecobee completely to no avail. However, Ecobee includes an adaptor that lets you do some wiring in the guts of your AC system in order to get it working without that dedicated power wire. Maybe other people want their air conditioners to run 4-8 times an hour, but thanks to my manual changes, my A/C averages just 1-2 CPH (cycles per hour), which is a tremendous cost saver and I’m still comfortable. Today’s article will be the long-promised Ecobee Review, more specifically a review of the Ecobee 3, WiFi capable, smart thermostat.Those of you who have read our articles regularly, know that we are a small, U.S. Veteran-Owned air conditioning and heating company in Southern California, and hold no punches. Wait for it to cool down, and set the temperature lower. The system is set up so that the blower can produce less CFM per ton when latent (humidity) load in the space is higher than the setpoint relative humidity. I have 6 ecobee thermostats and 14 remote sensors. There may be a problem with the air conditioner or heater that has caused the transformer to stop sending voltage to run the thermostat. Because it illustrates just one of many reasons why a heater might blow cold air, and an air conditioner might blow hot air. The thermostat is a crucial part of your home’s HVAC system: you can’t control your air conditioning and heating without it! Why is my thermostat is set to cool, but my cooling system isn't running? Think of how a glass of ice water beads up and “sweats” when you place it in the sun. Ecobee has released a new firmware version 4.2.0.171 for their Ecobee 4 devices. Slowing the blower increases moisture removal by reducing the sensible load […] Press Menu on the main screen. Yes, the Ecobee3 and the Ecobee 4 multi zone have one main advantage over other smart thermostats and that is the Ecobee multiple zones feature, which we will discuss later on in the article. An air conditioner that’s only capable of running at one speed— basically, on or off—can have the same problems as one that’s too large when it comes to HVAC humidity control. With the holiday season in full swing, I'm certain many of our readers will be receiving some awesome tech gifts from loved ones. Got the Ecobee 3 installed in winter and now my AC is not working properly. The Ecobee Smart will likely replace my Sensi, as the Ecobee allows for a +3 differential, which is huge in super-hot desert heat. IDM pressure switch (typically a vacuum switch) checks to ensure that the induced draft motor is actually running. I double checked wiring and it is all as I left it. For these reasons, ecobee does not use power stealing. I still have a chromecast and a Google Home, but I won't replace them and may disconnect them since we don't use them frequently. In my experience, the sensors are reliable, easy to install, and easy to use. Your AC’s refrigerant coils absorb heat and moisture from the air inside your home. Go to Settings. ... Auxiliary Heat Run Time: Auxiliary heat source is running too often. So if you go to your digital thermostat one day to turn on the AC or change its programming only to discover that the display screen showing a total blank, you’ll have a problem on your hands. After this temp. For … The ecobee thermostat has, in my opinion, the best customization of any smart thermostat on the market right now. These serve various functions — from the screen display to how the device communicates with your air conditioning system. However, the Ecobee line of thermostats have a built-in feature that sends you alerts on your phone (and in your email) if the indoor temperature of your house ever reaches a certain level, pointing to the likelihood that something might be wrong with your HVAC system. If you have Ecobee 4, then please ensure you are running this firmware at the minimum to mitigate the issue. When the unit can only run at one speed, it turns on and runs full blast until the air reaches set temperature. Problem: Fan on your furnace runs all the time and will not shut off. We have escalated the matter to Ecobee, who have released firmware to address the issue. (Note: when doing my humidifier work, I never touched the Ecobee wiring). Smart thermostats make use of some of the best revolutionary technology in order to provide comfort. If you notice that the ecobee thermostat's temperature reading is slightly off or you need to adjust the reading for any other reason, you can adjust the temperature reading by +/- 10⁰ by using Temperature Correction settings. If you order an ecobee thermostat, it comes with one remote sensor (except for the ecobee3 Lite). I have an older furnace (from the 1970s I believe) and it has an old 20VA transformer (an old Honeywell AT20B1007 2). Click on “See Your Monthly Report” on the far left side. Problem: Fan will not come on in the “ON” position or your fan will not come on when you turn the thermostat down in the air conditioning mode.. This means the Nest can just be slapped on a lot more walls than the Ecobee. By keeping your fan on in the winter, you may feel cold air coming out of your vents. The Ecobee requires dedicated power wire from your central air system in order to run, and the Nest does not. And in the bottom-right corner is the System Monitor, which shows you what times your HVAC system ran, what the temperature was set to, and what the outside temperature was at the time. That cold air is then blown into your home but the moisture is left behind sitting on the coils. Solution. To Configure Temperature Correction. Learn about common causes and solutions in the Honeywell Home Support Center. But all you have to work with are the symptoms. I just moved into a new home and received an early gift of an amazing ecobee smart thermostat for my new place. So, if the ecobee senses the humidity is higher than desired, it can continue running the AC even as the temperature goes below your lower set point in order to remove more moisture from the air. Ecobee support has asked me to measure the voltage from the transformer when the AC kicks in, but I haven't done so yet. 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