We did research and then finally on our 11th trip we became elite members after going as a referral twice. Best advice - Just be sure at the end of the negotiation you pay the resort directly and not the member. Spa. Sunrise is the most active and family-friendly area of the resort, with family suites and family activities scheduled poolside and on the beach daily. Welcome to two new exciting travel agent loyalty programs in one place: PRO Specialist Agent and Cash is King. Moon Palace Arena: more than 140,000 square feet accommodating up to 10,000 attendees. offers a ll inclusive luxury close to Cancun and Playa Del Carmen, complete with top food and some of the best beaches around! We have always stayed in 5 star resorts and expected the same as members of Palace resorts. You can use all your credit for booking golf, spa, excursions, etc. My husband and I went to Moon Palace Nizuc for his son's wedding. It seems that non members recieve far better treatment as they want to impress them to become members, as we were treated prior to our purchase. REGISTER AN AGENCY Travel to here when there is a full moon - I know why they call it "Moon Palace". We remove posts that do not follow our posting guidelines, and we reserve the right to remove any post for any reason. A very poor way to depart with ones had earned money IMO. You should not have to fight for what is supposed to be included. That does not give you enough time to do any research as to whether the deal is worth it. Palace Resorts and Hard Rock resorts were all part of the Palace Resorts family until January 2012. RESORT DIRECT LINES. Perfect getaway for summer. Enjoy all the lavish amenities Moon Palace is renowned for, plus upgraded brands of liquor, a special comfort menu and more. Moon Palace Cancun: A week at Moon Palace as Diamond Members in a presidential suite. With the Palace all-inclusive experience, your only responsibility is to enjoy unparalleled service, signature amenities, luxurious accommodations, 24-hour room service, world-class dining, wireless internet, unlimited phone calls to the Continental U.S., Canada, and landlines in Mexico, and more. So we get to go at about a 30% discount. When you insist forcefully you will then recieve top self. The rooms were beautiful and spotless. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. We have always stayed in 5 star resorts and expected the same as members of Palace resorts. The benefits of being a member are tremendous. We did not have our room cleaned daily unless we phoned to ask or complain...do 5 star resorts not usually clean them rooms daily ? There is about 3000 rooms on the resort and they are expanding it further. The resort is beautiful and clean, check in was disorganized but the glass of champagne provided helped! You will also find a tennis court, a fitness center and water sports facilities. All-inclusive means: kickback and relax, the check is covered. They rest just serve the same food. I bought one 8 yrs ago, which was a decent but at the time, but would only buy one now from a resort a like from an owner. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-65946029', '');}, 'log_autolink_impression');Sun Palace in May, and while booking my trip I saw that they have a membership club. High pressure sales tactics, designed to make the developer richer. There is no set standard as to what members recieve; everyone is treated differently depending on their indivivual contract. View the current offers here.. Lifestyle Editor Shayne Benowitz and Assistant Editor Melanie Wynne attended the annual TBEX North America conference held earlier this month at the Moon Palace Golf & Spa Resort in Mexico’s Riviera Maya.Here’s Shayne’s review of the all-inclusive resort. We purchased a membership to the Palace resorts (21,000.00 us dollars)and used it for the first time at the Moon Palace Grand. Very clean and staff is very friendly and accomodating. This unique timeshare membership offers luxurious timeshare properties around Mexico and the Caribbean.Enjoy no maintenance fees, no booking deadlines, and multiple yearly vacations as you explore new areas of the world and or stay at your favorite resort time and time again. ( or twice with turn down service as is advertised in there brochure and online) Room service states it has no limitations on line and in the brochure but we were not allowed to order white wine only red because that what is in our contract?! You can negotiate pretty much anything-you just have to ask. They advertise top self liquor but if your not watching they substitute the cheap liquor.They tell you top self is not available at the pools but where else do you spend the majority of your day. Stick to the fresh cooked omelets (breakfast) and fajitas (lunch) indoors at the Manglar . Please see our partners for more details. We did our best to enjoy our week but are very sorry we purchased a membership. They offer free excursions, for example zip line but then when on the bus they tell you that you will be there for 21/2 hours and zipline is only 30 minutes so you will have to sit and do nothing for 2 hours unless you buy an additional package, we ended up spendind 200.00 on horseback riding for our free tour. We did our best to enjoy our week but are very sorry we purchased a membership. ALL. Stay Through: Now - December 23, 2020. I could not find any information though in how to become a member. The Moon Spa & Golf Club is home to one of the only two Jack Nicklaus Signature Golf Courses in Cancun. There is no set standard as to what members recieve; everyone is treated differently depending on their indivivual contract. The grounds were beautiful and well maintained. All inclusive in Cancun or boutique in Tulum, Colour code December 21 to 27: QR remains Yellow. ( or twice with turn down service as is advertised in there brochure and online) Room service states it has no limitations on line and in the brochure but we were not allowed to order white wine only red because that what is in our contract?! If you are trying to go on a member's discounted week, go elsewhere and shop. We hope you'll join the conversation by posting to an open topic or starting a new one. From our experience, the value of Moon Palace is unparalleled anywhere else in the United States or elsewhere. It certainly is all you can eat and drink. - See 35,608 traveller reviews, 23,069 candid photos, and great deals for Cancun, Mexico, at Tripadvisor. I am a happy member who uses her membership a lot but I joined years ago when the prices were low and my membership includes Palace and (ta && ta.queueForLoad ? Timeshare sales seem to be one of the biggest industries in (ta && ta.queueForLoad ? Moon Palace Cancun. The only thing that I didn't like was that there weren't any included water sports like snorkeling. You're going to fall in love with the flexibility and customization found with Palace Resort timeshare units. The sales people may start the negotiations at over $200,000 and then offer you a deal. All rights Reserved © Palace Resorts 2012 PROFILE MY AGENCY. When we purchased our membership we were told that all palace resorts are 5 star and as members we would be treated even better. We truly hope to welcome you back to Moon Palace Golf & Spa Resort soon. We did not have our room cleaned daily unless we phoned to ask or complain...do 5 star resorts not usually clean them rooms daily ? more. We purchased a membership to the Palace resorts (21,000.00 us dollars)and used it for the first time at the Moon Palace Grand. The longer you wait, the better the deal. Take in as much or as little as you like. My husband and I stayed at The Moon Palace in May 2008 on our honeymoon and loved it so much we went back with another couple the following year. When we purchased our membership we were told that all palace resorts are 5 star and as members we would be treated even better. We did that for 10 years. We have always stayed in 5 star resorts and expected the same as members of Palace resorts. Our bad time - we too got trapped into this Palace Elite membership on our visit to Cancun - Moon Palace Resorts -3 weeks back, we purchased $15K for 50weeks, Paid down $3k, but once we reviewed the agreement, most of the stuff the sales guys mentioned was not reflecting correctly. How does one become a member? Very high pressure hard core, half a day of your vacation sales pitch. The downside is that the resort is too big. It seems that non members recieve far better treatment as they want to impress them to become members, as we were treated prior to our purchase. Best features: nice rooms, great beach and drink service-yummy mimosas and mojitos, Worst Feature: LOUSY FOOD. There is no set standard as to what members recieve; everyone is treated differently depending on their indivivual contract. There is about 3000 rooms on the resort and they are expanding it further. Most people negotiate free all-inclusive weeks plus free (ta && ta.queueForLoad ? Relive why you fell in love with our complimentary Anniversary Package. Super size resort, friendly staff, don't believe restaurant descriptions. Arrive in style with complimentary ground transportation from the airport to your resort, and back again, one your Moon Palace vacation ends. But the member will get a better room in regards to location of the room. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-71116216', '');}, 'log_autolink_impression');Mexico. When we purchased our membership we were told that all palace resorts are 5 star and as members we would be treated even better. Give yourself the opportunity to become part of our Palace Resorts vacation club, in order to enjoy exclusive access to an extensive list of unique benefits. Food is subjective so everyone's opinion will be different. Members who are knowledgeable about this destination and volunteer their time to answer travelers' questions. Beach Palace +52-998-891-4110 . ( or twice with turn down service as is advertised in there brochure and online) Room service states it has no limitations on line and in the brochure but we were not allowed to order white wine only red because that what is in our contract?! The atmosphere was great. Max Occupancy: 6 guests, including children ages 4 -17 We have always stayed in 5 star resorts and expected the same as members of Palace resorts. Dear guest, Thank you for providing feedback following your stay at Moon Palace Golf & Spa Resort. Timeshare owners who purchased before January 2012 hold the status of Palace Premier and have access to Palace Resorts and Hard Rock properties, as … ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-65947529', '');}, 'log_autolink_impression');Hard Rock Resorts. We even had staff members tell us they are unhappy with how dishonest the company has become with its members. Good luck. The resort itself is very nice, staff is very friendly but their hands on tied depending on memberships. It's essentially a form of timeshare which, typically, is a really horrible investment, so you should certainly do your due diligence before handing over any of your hard earned cash. If you become a member at Sun you will only be allowed to stay at Palace Resorts, you will have to get a second membership for Hard Rock. Today, the Hard Rock resorts are owned by RCD Resorts, and Hard Rock timeshares and memberships are purchased separately from Palace Resorts. When you arrive they will ask you to set up an appointment for a breakfast meeting and "tour", this is the timeshare pitch. It seems that non members recieve far better treatment as they want to impress them to become members, as we were treated prior to our purchase. Repeat. Le Blanc Cabos +624-163-0100 . Noir nightclub for up to 300 guests with a VIP section. This way you can keep track of the free nights you have earned easily and securely. Just ten minutes from Cancún International Airport, the all-inclusive, 2,457-room playground boasts conference facilities among the largest, most flexible, most technologically sophisticated in Mexico. In other words you don't recieve 5 star immenities unless its in your contract, but non members recieve 5 star service. This was basically the theme of the hotel stay, lots of small problems but staff willing to try to make it better. VIEW MORE BOOK NOW. But one way or another, you will definitely feel the pulse of paradise here. I will have to find a way to visit Cancun next year. This was a very large resort with lots of things to do. Yes. The benefit of this location is that it’s close to all of the restaurants and lobby activities (including the fabulous French patisserie) however the downside is that you don’t have a beach view. The food was average for an all-inclusive. When you check in at the hotel, they will tell you to sit down with one of the vacation planners to activate your resort credits. Members own "discounted weeks" instead of part of a real property. Spa is limited to $300 or $400 depending on the resort unless you book through a member of Palace when they are offering all credit can be used towards spa. Playacar Palace +52-984-873-4960 . They advertise top self liquor but if... We purchased a membership to the Palace resorts (21,000.00 us dollars)and used it for the first time at the Moon Palace Grand. Whether you choose fine dining, snacks or treats, or even a late-night indulgence from 24-hour room service, your every gastronomical desire can be fulfilled. Your local Business Development Manager (BDM) will contact you in order to set up a training session. Keeping it green – 5 actions that identify an eco resort in Mexico. On average, how much are the memberships and what do the basis include? It's one of the highlights of the vacation! This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC. When you insist forcefully you will then recieve top self. The resort itself is very nice, staff is very friendly but their hands on tied depending on memberships. The pools are large, clean, busy and can be noisy. Update: Some offers mentioned below are no longer available. I am a happy member who uses her membership a lot but I joined years ago when the prices were low and my membership includes Palace and Hard Rock Resorts. Moon Palace is about 15 minutes by car away from the Cancun International Airport, which pretty easy to fly in and out of. The staff was great & we enjoyed many … Golf course was in excellent shape and a pleasure to play. From sun-up to sun-down, the resort sizzles with energy and possibility. A person might have a problem with this resort if you cannot walk long distances, as everything is stretched out and depending on where your room is, there is a long walk back and forth to the rooms. Therefore you will meet many unhappy members on your vacation. We are delighted to hear of your enjoyable stay. Players can enjoy 27 holes of Dunes & Jungle, Jungle & Lakes, and Lakes & Dunes. Moon Palace is divided into Nizuc, Sunrise and Grand Moon with 2,500 rooms and suites. Taxes and fees that are shown are estimates only. Prices are the average nightly price provided by our partners and may not include all taxes and fees. Best All Adult Singles All Inclusive Resorts in Cancun? The Moon Palace resort looks like an awesome family destination. Moon Palace Golf and Spa Resort. The massage kiosks on the beach were something special. Creating an account at Palace Resorts will enable you to manage your bookings and their status. A few weeks ago I flew to Mexico to begin 3 months of travel. In other words you don't recieve 5 star immenities unless its in your contract, but non members recieve 5 star service. GOLF. The tours were fabulous, the food exotic and delicious. To review the Tripadvisor Forums Posting Guidelines, please follow this link: http://www.tripadvisor.com/pages/forums_posting_guidelines.html. So if you know it costs $2500 per week for 2 adults, then you could negotiate to pay $5000 for 2 free weeks.They will offer you other weeks, but these are not free when you use them They have a rate sheet for these weeks(prices go up every year) and if you use any of these weeks, you have to pay the all-inclusive rate. There is no set standard as to what members recieve; everyone is treated differently depending on their indivivual contract. One of the great pleasures of spending your vacation at Palace Resorts, is the multitude of culinary treats available at every turn. You are best to book your holiday at a non membershio resort so you won't be pressured into a purchase you will regret later. The beauty of the resort, the service, food, and amenities for the money is unbeatable. Although we love Moon Palace, it is nice to know that we also have other vacation options as a member. Your kind words have been warmly received by the entire team. Wonderful rooms, spa in room was a definite plus. Moon Palace Jamaica. They boast 14 restaurants, this includes snack bars, some that are never open and a sushi bar that doesn't exist. They will ask you what day is good for you. Get the latest exclusive deals for Palace Resorts here! You could also look for "used" or "second hand" memberships - when it comes to timeshares, such things can usually be purchased for pennies on the dollar (which kinda tells you what a lousy deal they were in the first place). & you do just pay 16% tax. Want to be more conscious about the impact ... Read Article. Upon arrival I was given a flower and blue tropical welcome drink and was initially overwhelmed by the buzz in the lobby and the resort’s size, which became easier to navigate after a day of walking around. Le Blanc Cancun +52-998-881-4740 . Kathy Kenny Ngo says: November 19, 2016 at 8:31 am Wow. I am not soliciting anyone but want to say my husband & I are very happy with our membership and we just bought a second membership on Monday. If you like a resort look on the secondary market for resales. The wait time at the restaurants is a definite turnoff unless you go quite early. If you don't care where your room is at the resort,then don't buy a membership & just go with a travel agent. Does this make sense to anyone! We have always stayed in 5 star resorts and expected the same as members of Palace resorts. Moon Palace Cancun offers a number of room and suite options. Does this make sense to anyone! Loved it! more. It seems to me that they couldn't handle the numbers of guests they already have. Terms and Conditions Applicable for new reservations only. Ask mackie14Winnipeg about Moon Palace Cancun, Lots of space, very clean and I was treated like a Queen. Palace Resorts promo codes & coupons updated & verified daily. They will not get angry with you if you say no thank you. Your feedback is highly considered for us to improve our service. When we purchased our membership we were told that all palace resorts are 5 star and as members we would be treated even better. - See 35 619 traveller reviews, 23,113 candid photos, and great deals for Moon Palace Cancun at Tripadvisor. The property offers free parking. We had a one bedroom suite in a building close to the lobby area. I’m spending the first four weeks in … Reservations with overlapping dates qualify, cancellations and re-bookings will be denied. It seems to me that they couldn't handle the numbers of guests they already have. Departure Tax: Do I have to pay to leave Cancun? If you go in to a sales presentation knowing what the cost is to stay at a Palace resort(which varies from resort to resort and time of year) you might have an advantage. Sun Palace. I'm not one of them. You are best to book your holiday at a non membershio resort so you won't be pressured into a purchase you will regret later.More. Therefore you will meet many unhappy members on your vacation. Cozumel Palace. We did not have our room cleaned daily unless we phoned to ask or complain...do 5 star resorts not usually clean them rooms daily ? Adults Only and Adult Friendly Resorts Cancun, Hotels near Riviera Cancun Golf & Resorts, Hotels near Mera Lounge Terminal 4 (nacional), Hotels near (PCM) Playa Del Carmen Airport, We compared the lowest prices from 11 websites, Fiesta Americana Condesa Cancun All Inclusive, We compared the lowest prices from 14 websites, Grand Fiesta Americana Coral Beach Cancun All Inclusive, We compared the lowest prices from 13 websites. Unless you go quite early kind words have been warmly received by the entire team nice... Just 3 simple steps, excursions, etc at Palace start at a disadvantage but the will... Is highly considered for us to improve our service find any information though in how to become member! 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