The installation took some 10 minutes because there was some rebooting and, perhaps, firmware updates. Model: SVG2482AC. Good product condition and value. Bunch of nickle & dimers – not like they need the money. Arris Touchstone TM1602A is a well-known option on the lower end of the price range. Compatible with Comcast Xfinity, Time Warner Cable, Charter, Cox, Cablevision, and more. While the TM822G is still in use and popular, this model is stealing some of the spotlight with it’s smaller form factor and upgraded specs. All it took was a call to Optimum customer service. 4.3 out of 5 stars based on 6 product ratings. Product works as advertised with Optimum. users, the TM1602 enables both home and small businesses the speed and performance achievable with a 24x8 bonded channel cable environment along with industry-leading ARRIS voice and battery back-up features. Most orders ship within 1-2 business days, but we’ll let you know if there’s any delay with your order as soon as we are aware of it. 4.3. Having more channels allows for better connectivity and faster speed capabilities. Highly recommend this modem. My cable company charges $10 a month as a modem rental fee, so in 10 quick months I will be ahead of the game! $80.95 $ 80. Tech had to reassign the MAC address to NJ and the phone worked fine. I found that the TM1602 has the Puma 6 chipset with known latency issues. If you want to cut down the size of your monthly cable bill, this is the way to go. This model was designed to be an extremely functional, cost effective option for anyone. During checkout, you can choose an estimated arrival date from the options provided. The only additional thing to remember is you have to call the cable company with the serial # of the modem to (re)activate the service with the new hardware. At the time I was little disappointed and after Optimum left my house I called ARRIS and they told me there is nothing wrong with modem and everything checks out with no issue. I received the modem today and it looks exactly like the one I am currently renting from Optimum. This may be a stupid question but what is the different between the Arriss tg1602 and the 1602a? With the TM1602, cable operators can maintain competitive position against VDSL and fiber to Provides two independent lines of telephone service as well as high speed data, DOCSIS 3.0 compliant and backward-compatible with DOCSIS 2.0 or 1.1, Integrated MoCA 2.0 home networking (Service Auth. Since 1997, when the first SURFboard was launched in Retail, SURFboard modems have been amongst the leading modems in the market and saving consumers money on their monthly rental fees. The Touchstone DOCSIS 3.0 16×4 E-MTA provides 2 separate lines of VoIP, and ultra-high speed data. Great way to save a few bucks a month with Optimum. When you choose an ARRIS SURFboard, you’re joining a 60-year legacy of innovation from the company that invented digital TV and brought wireless Internet into the home with the first cable modem gateway. I bought a used one as the one your are renting is probably used as well. Charter, Cox, Cablevision, Sparklight & More! Please contact us to request one. We recommend a AC1600+ dual-band, or mesh router to support the speeds of this modem. Straight out of the box, it looks brand new, no scratches or blemishes. Just call cablevision give them your new modem numbers and Preston. also, can you turn the battery on and off (i.e. There were no directions included in the box but simple Youtube tutorials were enough for me to figure it out. If for some reason you don't receive your product, you may be eligible for a replacement product if you notify us during your return and exchange time period. item 2 Arris TM1602 TM1602A Cable Internet Modem Docsis 3.0 Telephony Modem 16x4 Used 2 - Arris TM1602 TM1602A Cable Internet Modem Docsis 3.0 Telephony Modem 16x4 Used. Signal Strength is quite strong. My suggestion: Do not trust your service provider! The product is absolutely compatible with Comcast Xfinity business. You can see each product's estimated arrival date during the checkout process. It took hardly 2 mins to set it up. The TM1602 was able to get 95mbps consistently. Pretty simple. This modem will pay for itself in the first year and can handle any speed optimum offers and its phone service. Followed online instructions and online in no time. only use the battery when you need to make a phone call) in a power failure. It is an exact match for the Optimun modem that I used to rent. I changed my mind after ordering. Then, he connected it to my iMac and registered the machine and Internet worked. Start typing to see products you are looking for. Therefore, if having Wi-Fi is important for your network, we recommend purchasing a router separately to connect to the TM1602A. It took me to the optimum cable modem activation page where i entered in my acct number, last name, and phone number. The Touchstone TM1602 DOCSIS 3.0 16x4 Embedded Multimedia Terminal Adaptor (E-MTA) delivers two lines of primary line Voice over IP (VoIP), ultra-high speed data access, and multiple battery pack options to support telephony service during power outages. I hooked uo the new modem. We did research and found that this is the only one that works with Optimum’s coverage. Works great. Modem did the job, no more rental fee. I got this modem to finally replace the one I rented from Optimum service provider. I will be returning Optimum’s overly price rental modem first thing in the morning. The 1602A works just the same way as the provided modem from Optimum. Took only a few minutes for my cable company to provision the modem and so far so good with my internet and voice service. Easy set up. Requires Cable Internet Service and approved for plans up to 343 Mbps, Not compatible with: Verizon, AT&T, or Centurylink, Two-in-one DOCSIS 3.0 Cable Modem + AC1750 WiFi Router, 4-port Gigabit Ethernet Router enables flexible, high-speed wired connectivity. I purchased this to replace my modem from Optimum after they raised their modem rental fee to $10.65 a month or $127.80 a year. Arris Touchstone TM1602A is $15.10 cheaper than the average modem ($94.99). As part of the switch I was told … Works just like the one we were renting from cablevision now no more 10 dollar a,month rental. Only logged in customers who have purchased this product may leave a review. If you are interested in cancelling your order, please give us a call, or send us an email & we will cancel if we are able to. It appears Optimum service provider/operators are trying to trick people (customers) to use their modem to collect rent. INCLUDES: - Arris TM1602 - POWER CORD - ETHERNET CORD User Guide CUT … Item was indeed refurbished, with some slight scratches and marks and scuffs, but overall in good shape, I say, about B, to B minus in stock quality or so. The modem came brand new seal from manufacture. only use the battery when you need to make a phone call) in a power failure. This is due to a merging of Arris and Motorola a few years ago. Free Shipping by Amazon. They are scammers! ARRIS is known around the world for innovation in communications. 1602 is a newer model with more channels available for data download and upload. The 1602A works just the same way as the provided modem from Optimum. Free shipping for many products! Compatible with Comcast, Spectrum, Time Warner Cable, APPROVED for Use with Optimum Cable & Other Major US Cable Providers, Supports Internet Download Speeds Up to 343 Mbps, DOCSIS 3.0 Modem with 8x4 Channel Bonding, NOT COMPATIBLE with Xfinity by Comcast & Time Warner Cable / Spectrum. Logic would tell me the SB6190 will perform better, but looking for others experiences. The Arris TM1602A is a 16×4 channel modem and can be expanded to 24×8 whereas the TM822A is only an 8×4 channel modem. We sometimes offer free shipping for specific shipping options in select categories, or free shipping sitewide. Works perfectly and supports speed of 200+MBPS with wired connection and 100+MBPS over wifi. The TV works perfectly but not the phone. Therefore, I bought a SB6183 and did not have any latency issues, however my speed tests capped at 60mbps through power line and wifi. https://www.newegg.com/arris-tm1602a-cable-modem/p/1EC-0069-00049 Now I cannot use my router for WiFi. however, in theory, the benefit of faster data transfer may only come in to play with internet speeds greater than 300 Mbps. This will be reflected in the estimated arrival date. Once an order has shipped, if you change your mind, simply email us & mark the unopened order as “refused” or “return to sender” when it arrives. I also see the 1602g which has a battery pack. Same performance fraction of the price long term. This has already paid for itself. However, this was not an issue for me as I initially wanted the TM1602. The unit will pay for itself in 8 months. I was paying $5 bucks a month for my rental modem from Optimum Online, which was ok, and a total of $60 bucks a year isnt too bad to rent. My wife and I purchased this bc we were tired of having to pay to rent Optimum Online’s every month. If I can self-install, anyone can. Highway robbers !!!! Devices can connect to it but there is no Internet access. Modem arrived as noted and was able to connect it via my ISP quickly. The TM822A is rated at a max speed of 211Mbps although theoretically about 122Mbps whereas the Arris 1602 is rated for a max speed of around 360Mbps. Forum discussion: I'm on Spectrum here with an Arris tm1602a. Coronavirus (COVID-19) Disruption Our Call Center is experiencing a high number of calls due to the COVID-19 situation. 1-16 of 64 results for "arris tm1602" Skip to main search results Eligible for Free Shipping. Purchases of product through HazelNetworks.com are subject to a destination contract. The Arris Touchstone TM1602A telephony modem is replacing the TM822G as the new industry favorite. Mindem is refurbished as stated and everything was received in working order. I would highly recommend this for anyone looking to save money. Call provider if not listed here. No install problems, called cable company gave them the info and it worked on first shot. All customers get FREE Shipping on orders over $25 shipped by Amazon ... Arris Touchstone TM1602A DOCSIS 3.0 Upgradeable 16x4 Telephony Modem for TWC & Optimum (Renewed) 4.3 out of 5 stars 423. Gift Guide. It will pay for itself as I won’t have to pay the monthly fee anymore. Simple process. I currently have a the 1602 and am looking to buy my own modem and I see the 1602a. This modem has 2 VoIP EMTA telephone lines, 24×8 channels and is accepted by Optimum Cable. Arris Touchstone TM1602A … Item is listed to be in refurbished condition. Energy-Efficient, HD Multi-Media Streaming, Parental Controls, Telephone Port, Website Blocking. Forum discussion: Just had Spectrum installed Friday, tech installed a Arris TM1602A modem. Optimum operator said the CMAC cannot be entered to registration system because modem could be stolen and not legit. 95. $64.99. Only problem I found is it gets very hot if I use it continuously for 24-48 hours. It’s a great product and very easy to install. No issues. I was a bit thrown off as I had ordered the TM1602A model but received a TM1602 instead. ARRIS portfolio includes communications infrastructure, enterprise mobility solutions, digital set-tops, cable modems, mobile phones and Bluetooth accessories . Add to Cart. Unplug your old modem and plug 3 things in – the coax cord, yellow cord, and power cord. That’s when I was like “nope, ain’t aying that.” Its an Excellent idea to get your own modem. Free Shipping by Amazon ... Arris Touchstone TM1602A DOCSIS 3.0 Upgradeable 16x4 Telephony Modem for TWC & Optimum (Renewed) 4.3 out of 5 … While this does not affect the functionality of the product in any way, we feel it's important to mention. I confirmed the mac address on the bottom with the screen and i was done. The Arris Touchstone TM1602A telephony modem is the successor to the 822G. Shop By Price. also, can you turn the battery on and off (i.e. We can process cancellations for orders that have not yet gone into transit. They hooked them up, and in most cases n Optimum truck was stationed there to keep an eye on the generator. Save yourself the monthly rental fee and get this modem. TM1602A does not have battery backup capability. It's in the top 3 bestselling modems and has dozens of popular alternatives in the same price range, such as Netgear CM500 or Arris WBM760A. Around here, when the power to my Neighborhood goes out, I'm lucky to get 2 hours of service before the node UPS goes down. Bought this to replace the older outdated unit cable was charging me for each month. Required), Up to 640 Mbps Download Speed Depending on Service Plan, APPROVED For Use with Time Warner Cable / Spectrum & Other Major US Cable Providers, Dual-Band wireless to support strong signal on multiple devices at a time, Telephony Cable Modem with Dual-Band WiFi Router Built In, NOT COMPATIBLE with Optimum Cable or Comcast, APPROVED for Use with Xfinity by Comcast, Cox, Charter, Time Warner Cable / Spectrum, Bright House & Other Major US Cable Providers, Supports Internet Download Speeds Up to 343 Mbps & Upload Speeds Up to 123 Mbps, DOCSIS 3.0 Modem and Wireless Router Combo with Advanced Firewall & Wireless Security, NOT COMPATIBLE with Mediacom & Cablevision. Needed Optimum tech to make house call because the modem had a NY MAC address but I live in Northern NJ. The same company that the world’s leading service providers choose to connect millions of people around the world to the Internet. If you purchased your equipment wholesale from us in a large order and are in need of multiple returns/replacements, please contact us directly for assistance. I didn’t have to call them or anything – very easy! Arris Touchstone TM1602A is a well-known option on the lower end of the price range. Eligible for Free Shipping. Arris TM1602 Docsis 3 Phone Modem + Netgear R6300 Wireless Dual Band A/C Router Package (Optimum/Cablevision) $220.00 $109.97. They raised my rental to $10 bucks a month. I was able to ‘self-setup’ the cable modem on my Optimum service and about month in, no issues to report. Let it sync for about 5 min. It also improved my speeds since it was a newer model than the cable one I was paying a monthly fee for. Good riddance! While the TM822G is still in use and popular, this model is stealing some of the spotlight with it’s smaller form factor and upgraded specs. Arris TM822G Docsis 3 Phone Modem + Netgear WNDR3400 Wireless Dual Band N Router Package (Optimum/Xfinity Approved) $160.00 $83.97. I just installed a few hours ago (I use Optimum) and its working perfectly. better is relative. Are these two the same thing? If you need to return your order, please contact us within the 30-day return period to request an RMA. Finally got rid of the modem rental fee. A contracted tech installed an Arris TM1602 cable modem in my apartment. Facil instalacion ,compatible con mi servicio A+++. Arris TM1602 Modem installed today - Possible Issue So I finally made the switch over to a Spectrum account from BHN. Arris Touchstone TM1602A … It's in the top 3 bestselling modems and has dozens of popular alternatives in the same price range, such as Arris Surfboard SBG6700-AC or Insteon PowerLinc 2413U. Option on the lower end of the modem and I see the 1602a works just the same as the modem! 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Additional days to process prior to shipping separately to connect it via my ISP quickly the machine and worked! Rebooting and, perhaps, firmware updates for Xfinity - White ridiculous so I finally decided to purchase modem! Orders that have not yet gone into transit coax cord, and more 29 results for arris. Was able to ‘ self-setup ’ the cable one I rented from.... From Cablevision now no more 10 dollar a, month rental unit will pay for itself in 8.... Tm1602A model but received a TM1602 instead higher tier speeds, but it n't! Surprisingly they answered with only a few minutes for my cable company to the. Bit thrown off as I won ’ t have to call them or anything – very easy install. Upgrading to the TM1602A has 16 down/4 up and running, time cable. Service came to my iMac and registered the machine and Internet worked and about month,!